Tips & Hints for Analytics

Understanding Your Business

Libra OnDemand comes with multiple analytical Reports and Dashboards to provide you with insight into your hotel’s performance. These tools are mostly self-explanatory, but here are a few tips to get you started.

Viewing Analytical Dashboards

The easiest way to start is through the Dashboards ab.

1. Click on the Dashboards tab.
2. Select one of several Libra OnDemand Analytics dashboards from the View Dashboard pulldown field.

The dashboard data is as current as the As of date displayed at the top-right corner of the dashboard. To refresh the data, simply click the Refresh button.

Each dashboard consists of three colums of components, providing Daily, Month to Date (MTD) and year to Date (YTD) views of data. By default all Dashboards give you a consolidated view of all properties to which you have access privileges. Revenue is reported net of taxes based on historical PMS data and is uploaded to Libra OnDemand on a daily basis after the PMS night audit.

Drilling Down into Reports

By clicking on any dashboard component you will drill down into the underlying report data. You can easily modify the criteria used for creating the report.

1. Report summary levels and time frames for pulling the information can be changed by modifying the Report Options. For example, you can view revenue information by Market Segement, Source of Business, Revenue Type, etc.
   
   
   
   
   
2. If you would like to see how your property’s performance changes over time, select the Report Date or Report Month options in the second Summary Field.
   
3. If you would like to see performance statistics by day of week, choose the Day of Week option.
   
4. To view revenue performance by property, select the Property Code summary option.
   

Scheduling Automatic Report Runs

Dashboards and Reports can be scheduled to refresh and run automatically and can even be emailed to you or any other user at a given time each day.

1. Choose the Schedule Future Runs option from the Run Report pulldown button.
   
   
2. Specify who you want the dashboard or report to be emailed to and the schedule for future runs.

Original Salesforce.com materials were used to prepare this document.